Software & Graphics
Right from the beginning it is clear that this casino wants to provide their players with all the great games that they love. This is done by working with 10+ different software developers so they have both popular games and those that are less known. The developers include blueprint Gaming, IGT, Iron Dog Studio, iSoftBet, Microgaming, Net Entertainment, NextGen Gaming, Pariplay, Play’n Go, Playson, and Red Tiger. All of these are respected developers and will help to contribute to a great gaming experience. The graphics both within the games and on the site itself are also very attractive and add to the overall casino experience.
Bonuses & Promotions
The welcome bonus at Queen Play is easy to understand and qualify for. Your first deposit will earn you a 100% match up to £200 (minimum of £10 deposit required). You’ll also get 100 free spins on one of their slot machines. Unfortunately, they don’t make this welcome bonus available to players from the UK, which is going to be disappointing to many people. The do offer other promotions beyond their welcome bonus as well. These promotions will give players some incentive for coming back regularly to enjoy the gaming experience.
Games
You’ll find over 800 different games at this casino, which is a pretty good amount. All of them are also available on their mobile version of the site, which is very important to many players. Of course, most of the games are slot style options, but they also have quite a good selection of different table games to choose from. In their live dealer section you will find over 20 different games, which is basically average for casinos online today. All of the games are well-designed, load smoothly, and a lot of fun to play.
Deposits & Withdrawals
Another thing that helps to set this casino apart from many others is the number of payment processors that they work with. When adding or removing money from Queen Play, you will be able to use the method of your choice and get fast service. The options include Visa, MasterCard, Sofort, Trustly, Skrill, Neteller, ecoPayz, giropay, PayPal, EasyEFT, EUTeller, Zimpler, EPS, PaySafeCard, Instadebit, Wire Transfer and Bank Transfers. Deposits are instant with most of these options, and withdrawals are usually done within 3 days, though some can take up to 8! Also note that with some of these payment methods they only accept the Euro or specific other currencies.
Please note that as of 14th April 2020, online casinos and betting sites no longer accept credit cards as requested by the UK Gambling Commission.
Customer Service
When you need help from the customer support team, they will be able to answer just about any question you have. With any issues you should always start by looking at their Frequently Asked Questions page as that will have most of the information you need. If you do need assistance from a real person, they are open from 8AM-1AM CET, 7 days a week. While this covers the majority of all hours, it would be better if they could be 24/7. Overall, however, the support team is friendly and ready to help with whatever you need.
Overall Opinion
Among all the respected casinos on the market today, this one is quite average in almost every way. They really don’t stand out in any significant areas. They also don’t have very many major negative aspects to consider. If you like the look of this casino, and enjoy the games that they have to offer, this is a good option for many people. Even if you just want to take advantage of the 100% match on the first deposit (as long as you aren’t in the UK), it will give you many hours of fun.
