Company Profile

Live Roulette Casino officially got their start in 2019, but their history is actually quite a bit longer than that. The casino was originally launched in 2011 as Harry Casino. In 2014 it was rebranded and called Mr. Smith Casino. During this time the casino catered almost exclusively to players from the UK. Finally, in 2019 it was rebranded again as Live Roulette, and expanded their reach to players from around the world (excluding, of course, countries where online gambling is restricted). This casino is owned by BML Group Ltd Casinos, which is part of Betsson AB, which runs a variety of other casinos and related services. Quality and fair play are very important to this property, and that is shown in part by the fact that they are licensed and regulated by the UK Gambling Commission, the Malta Gaming Authority, and the Alderney Gambling Control Commission.

Software & Graphics

The overall look and feel of this casino is very attractive and easy to use. The graphics are fairly typical of online casinos today, and currently include a lot of darker purples, greens, and reds. The games themselves all load nicely and look great. Live Roulette Casino focuses primarily on live casino games, so they work with a number of different software developers to ensure they have the best options. These developers include Bally, Barcrest, Cryptologic, Evolution Gaming, GTS, IGT, Jadestone, Microgaming, NetEnt, Play’n GO, Playtech, and WMS.

Bonuses & Promotions

When signing up with a new account at Live Roulette Casino you will be given the option to receive up to £150 in bonus money. This is spread out over the first four deposits. On the first and fourth deposits you will get a 50% match up to £50 each. For the second and third deposit you get a 25% match up to £25. This is a much lower welcome bonus, and lower match percentage, than you’ll find at other locations, unfortunately.  The playthrough requirement for all the bonus money is 40x, which is slightly higher than what most casinos today offer, so keep that in mind.

Games

There is no doubt that this casino focuses mostly on live gaming options, and especially roulette. The name of the casino itself makes this quite clear. They also have traditional slot machines and electronic table games, if that is more to your liking. The live casino games are all easy to find, will load up quickly, and provide you with hours of entertainment. The dealers who are featured in the live casinos do a great job at keeping the games moving at a nice pace and offer an exciting way to enjoy a real casino experience from the comfort of your home.

Deposits & Withdrawals

Deposits and withdrawals are processed quickly, and your transactions are kept secure using modern encryption standards. You can use Visa, MasterCard, EntroPay, Neteller, Skrill, PaySafeCard, or Bank Transfer for your banking needs (PaySafeCard is for deposit only, bank transfer is for withdrawal only). Deposits occur almost instantly, and withdrawals are processed within 24 hours in most cases, though it may take additional time to reach your account depending on the method chosen. There is a minimum deposit requirement of £15 to be aware of as well.

Please note that as of 14th April 2020, online casinos and betting sites no longer accept credit cards as requested by the UK Gambling Commission.

Customer Service

The customer service team is there to help you with anything you need, 24/7. They will work with you via live chat, email, or a phone call. The live chat has an average response time of just 30 seconds, the email responds in 30-60 minutes. When you call, they actually have you request a call back and then have a customer service professional respond when they are ready. This is typically within 15-60 minutes. No matter which of these three methods you choose, they are able to handle just about any question and solve your issues right away.

Overall Opinion

While Live Roulette Casino may be new under this particular name, it actually has quite a strong history behind it. They are a very trustworthy platform that will provide a great interactive experience. If you love live casino gaming options, this casino is a great option to consider. They offer lots of different games, fair odds, and many other benefits. If you prefer slots and other options there are casinos that have more to choose from, but this one still has enough to ensure you have a great time. Even though their welcome bonus isn’t very impressive, it is worth it to sign up and take advantage to see if you love this casino as much as we did.