Company Profile

Merkur is an online casino company that is perhaps best known for creating fun casino games. They also own and operate the fun Merkur Slots casino, which has a lot to offer. They have a great reputation throughout the casino industry and have done a great job at building a fun and entertaining casino platform. This platform is licensed and regulated by the UK Gambling Commission as well, so you can be confident that you are going to get a fair gambling experience.

Software & Graphics

As you might expect, you will see a lot of games from Merkur themselves. They have great games that are featured on many other casinos, so it just makes sense to have them on their own site as well. In addition, however, they have also brought in plenty of games from other top developers including Blueprint Gaming, Evolution Gaming, Net Entertainment, and more. The site’s layout and graphics are somewhat basic without a big focus on lots of imagery. Some people will like this, since it is not distracting. Others, of course, won’t like the simplified site design.

Bonuses & Promotions

New players at this casino are going to get a welcome bonus of up to £150. This is a 100% match opportunity. They do have a 50x wager requirement on all bonus money though, which is higher than most other platforms. You can also qualify for a 100% match on reloads to your account, up to a modest £5 each time. Other promotions include their regularly featuring specific slots that come with better odds or other perks. Checking their promotions page regularly is a great way to make sure you always know what is going on so you can take full advantage of their system.


There is a pretty good selection of games available to enjoy at this casino, though certainly not as many as many other sites offer. You can choose from a variety of different slots including jackpot options, Megaways games, and more. They also regularly add in new slot games that are a lot of fun. The selection of electronic table games is not the best, but you will have some options available to you. Finally, the live dealer section of the casino is surprisingly good. They have lots of options including roulette, double ball roulette, several versions of blackjack, craps, baccarat, game show games, and more.

Deposits & Withdrawals

Making deposits and taking withdrawals is fast and easy on this site. They let you process your requests either from a PC or from their mobile site, which means you can always manage your money no matter where you are. They don’t have a huge number of options available for these transactions though. You can choose from Visa, MasterCard, Pay by Mobile, and Trustly. All of these options will allow you to get almost instant access to your money so you can start playing right away. As usual, withdrawals will take a few days to complete.

Customer Service

The customer support team is staffed from 9AM to midnight to help you with any issues you may run into. Fortunately, most people will not have any problems since this casino has a lot of great features and is easy to use. It would be nice if they had 24/7 support, but this isn’t going to be a big issue for most people. You can get in touch with their team via email or live chat, but they do not have a phone support option. You can also click on their help centre and get answers to many common questions.

Overall Opinion

While Merkur Slots is not the largest or best-known casino out there, it is a good option for many people. The fact that they are a game developer for the casino industry helps to set them apart as well. While everyone will have fun playing at this casino, it is recommended most of all to those who love live dealer games. They have a great selection of different titles and can provide you with a great overall gambling experience.